Frequently Asked Questions

What is your return policy?

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We offer a 30-day money-back guarantee. If you’re not satisfied, you can return the product within 30 days for a full refund.

How long does shipping take?

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Shipping typically takes 5-7 business days, depending on your location.

Do you offer technical support?

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Yes, our support team is available 24/7 via chat, email, and phone.

What payment methods do you accept?

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We accept credit/debit cards, PayPal, and bank transfers.

Can I track my order?

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Yes, you’ll receive a tracking number once your order ships.

Do you ship internationally?

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Yes, we ship to over 100 countries worldwide.

How can I contact customer service?

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Reach us via email at support@example.com or call us at 1-800-123-4567.

Are your products eco-friendly?

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We strive to use sustainable materials and eco-friendly packaging.

Can I change my order after placing it?

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You can modify your order within 24 hours of placing it.

Do you offer discounts for bulk purchases?

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Yes, contact our sales team for bulk pricing details.

What is the warranty period for your products?

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Most products come with a 1-year warranty.

How do I reset my account password?

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Click "Forgot Password" on the login page to reset it.

Are there any subscription plans?

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Yes, we offer monthly and annual subscription options.

Can I return a gift?

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Yes, gifts can be returned with a gift receipt.

Do you have a loyalty program?

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Yes, our loyalty program offers points for every purchase.

What should I do if I receive a damaged item?

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Contact us within 48 hours for a replacement or refund.

How do I cancel my order?

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You can cancel your order within 12 hours of placing it.

Are your products certified?

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Yes, our products meet industry-standard certifications.

Can I expedite my shipping?

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Yes, expedited shipping options are available at checkout.

How do I leave feedback?

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You can leave feedback on our website or email us directly.